The shipping process of USA/ Europe

1. Order Received - We will inform your orders to warehouses immediately

2. Warehouse - received message and arrange the delivery right away

3. UPS/Fedex - delivery of UPS or FEDEX needs 5 - 7 days.

-The whole process is about 5-7 working days.
- USA warehouse delivers to the mainland of the United States. If you have questions, ask customer service for specifics.

The Shipping Process

1. Order Recieved——production and shipping time are around 20 - 30 days

2. Warehouse——the containers will be loaded and shipped in 7 - 10 days

3. Shipping Abroad—— from China to LA, US is generally around 20 days

4. Arrive Port—— After arriving at port, customs clearance will take 7 - 10 days.

5. UPS/Fedex Deliverd——delivery of UPS or FEDEX generally needs 5 - 7 days.

- The whole process is about 59 - 90 days.
- Affected by Covid-19, there will be some delay on the delivery.

The Shipping Cost

Frey Bikes:

- Free Shipping to your door in following countries: United States, Austria, Belgium, Bulgaria, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Hrvatska, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Netherlands, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia

- Free Shipping to port (you will need to pick up by your own) in following countries: Australia, New Zealand

- If your country or region is not in the list above or have other questions on cost, please contact us before placing your order via messenger or email: sales@frey.bike We will confirm the shipping cost for your order.


Frey Parts:

- The cost will be added up automatically when you place the order.